How We Work

Whichever piece of the puzzle you’re responsible for, we expect you to be responsible for it 100%.

Mastery is about experience, skill, but above all, care. Your final outputs should be sturdy, high-calibre, and complete.

More than a contributor, we expect you to be able to present, contextualize, and defend your work directly to the client.

We prize quick, clear, and early communication, especially via Slack, Loom, and Notion.

We avoid internal meetings that aren’t preceded by a written and/or video brief so context is clear and no time is wasted.

We work independently, but in the end, your processes, tools, and outputs must be able to sync with the broader engagement.

Meetings are recorded and occasionally transcribed so that new team members can get up to speed quickly and independently.

There’s no time to be shy. We keep our work visible to each other as it progresses, however rough it may be.

Whether it’s how to use software x or the meaning of acronym y, we expect you to find out what you need to know autonomously.

Waiting for instructions slows teams down. When you see a gap, you act. When you’re unsure, you propose. Proactivity beats reactivity every time.

We share feedback early, often, and without ego. It’s not personal—it’s how we sharpen our work and ourselves.

We don’t try to do everything at once. We ask: What’s the most impactful thing now? What can wait?

We don’t sit on ideas. We move, test, and improve. Progress over perfection in early stages.

Work is done when it’s shared clearly, with links, context, and no need for follow-up. Handoffs must be complete, self-explanatory, and reach the right people. Closure means fewer blockers, smoother teamwork, and faster progress.